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LUFKIN MALL
4600 South Medford Drive
Lufkin, Texas 75901

FOR MORE INFORMATION
936-639-1284
936-639-1481 fax

LUFKIN MALL HOURS
Monday-Saturday
10am-9pm
Sunday
12Noon – 6pm
Services

ATM/Cash Station Machine
The ATM/Cash Station Machine is conveniently located in front of Kirklands.


Customer Service Center
Lufkin Mall’s Customer Service Center is located near the the mall entrance between Lufkin Mall 9 Theatres and Sears, and provides our customers with assistance and services to make shopping visits easy and enjoyable.  At the Customer Service Center you will find the following services: 
  • Copying Services   
  • Coupons and discount information (as available)
  • Directions to stores and public restroom facilities
  • Shopping Center Directories
  • Employment Opportunities
  • Event Information
  • Fax Machine Services   
  • Gift Cards
  • Gift Wrap
  • Local Attractions Visitor Information
  • Nursing Lounge   
  • Party Room Rental Information
  • Safety Escorts
  • Stroller Rentals
  • Free Wheelchair loans
  • Family Restrooms

The Customer Service Center is open during all mall hours with smiling, helpful associates eager to assist you.

Gift Cards
For gifts that fit, are always the right size, exactly the right color…Lufkin Mall Gift Cards!

Lufkin Mall Gift Cards couldn’t be easier!  They spend like cash and are accepted at mall shops, services and restaurantsl (where the Discover card is accepted).  Lufkin Mall Gift Cards can be purchased in any dollar amount from $20-$500 at the Customer Service Center located near the Sears Court, next to the party rooms.

$1.50 purchase fee applies.  See the back of the card or Gift Card Cardholder Agreement for complete details.

Tips for using your Lufkin Mall Gift Cards:
Know your balance.  You’ll need to tell the sales associate the balance available on your gift card.  Check your balance:
Check the balance by:
 
Call the toll free number on the back of the card 1-800-798-4099 (.25 service fee per call applies for the second and all subsequent telephone inquiries, per month) 24 hours a day.
 
Log on to www.mymallgiftcard.com.
Your gift card is valid through the expiration date shown on the front of the card.
Sign the back of your gift card upon receipt.

Select the “credit” button when making a purchase.  The card will not process correctly if the cardholder presses “debit” button.  
 
 
Employment Opportunities
A list is posted at the Customer Service Center – listing current employment opportunities at the stores, restaurants and service providers at Lufkin Mall.  Applications are available at each individual store.


Handicapped Parking
Handicapped parking is provided for our guests near all mall entrances and department store entrances.


Mall Hours:
Monday – Saturday    10am - 9pm
Sunday         12 - 6pm
Mall hours may vary on holidays. 
The mall is closed on Easter, Thanksgiving and Christmas.


Lufkin Mall Management Office
Lufkin Mall Management Office may be reached by calling 936-639-1249.  Business hours are Monday through Friday, 8am-5pm.


Public Pay Telephones
Public telephones are conveniently located throughout at all mall entrances.


Specialty Leasing
Lufkin Mall’s Specialty Leasing program includes merchant opportunities throughout the year, in both in-line spaces and kiosks.  There are kiosk spaces available throughout the concourse.  This program allows retailers or vendors to take advantage of seasonal traffic during periods such as Valentines, Day, Mother’s Day, Father’s Day, Back to School and Holiday.  Entrepreneurs can use this program as an “incubator” period to test market merchandise on a short-term basis prior to signing a permanent lease.


Strollers & Wheelchairs
Stroller rentals and free wheelchair loans (on-mall use only) are available at the Customer Service Center.